FAQ
Where can I see your ceramics in person?
In addition to online ordering for postal delivery, our products are available for viewing and purchase at our studio in Belgrade. Find more information regarding our location and operating hours HERE
What if I receive damaged or broken item?
If you receive a damaged or broken item, please document it with photos immediately upon arrival (if possible, during the opening of the package) and email the photos to us within 24 hours. Be sure to include your details and order number. Each case will be reviewed individually, and damaged or broken items will be replaced or refunded if a valid claim is determined.
What if the product I want to purchase isn’t currently in stock?
We do our best to keep our stock full, but sometimes some models may be out of stock. If the product you want isn’t available now, it's likely it will be back in stock within a few days or weeks. Feel free to email us or message us on Instagram to check the status of your desired item.
Shipping
Fast shipping
Your package will be dispatched within one to two business days following receipt of your order and subsequent payment processing. Consequently, delivery is anticipated within 2-3 business days from the time of order confirmation.
Safe green packaging solution
We ensure the secure shipping of our ceramics by using exclusively recyclable materials. Each ceramic item is carefully packaged in a dedicated box, padded with paper, and then placed within a secondary transportation box. This meticulous process guarantees both the safety of the ceramics during transit and the pristine presentation of the product upon arrival.
Order tracking
Following order confirmation, you will receive a unique tracking number for your order, enabling you to monitor its status.
About us
We are Made of Dust ✨
Made of Dust is a small artisanal studio that focuses on the design and production of unique handmade ceramics. Inspired by the power and beauty of everyday objects, we strive to create timeless pieces with the potential to inspire good habits and create a more meaningful and joyful life.
Read more about our practice HERE